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| FAQ |
How it works | Technical Features | Packages | FAQ |
Q. I have sign up, how soon will the service will be activated ?
You can go live in less than 24 hrs. However it is dependent on your hosting service provider who would make the necessary changes in their DNS by replacing the MX records with the below.
Domainname.com IN MX 5 mailcleaner.netfounder.net
Q. How do we change the 'MX' Records? What do we do?
We will give you the record entries, which needs to be made in the DNS (Domain name Server),you can be forwarded to your hosting service provider. You can also choose to use our DNS.
Q. Will I have a down time while I avail your service ?
Ideally you will have zero down time while you start using our services and there would be no loss of email. Our technicians will closely work with you to ensure you have a smooth transition.
Q. Would there be a delay in the email delivery ?
There would be a delay of less than a minute as every mail is scanned and forwarded to your mail server
Q. What would happen if the Net Founder Servers goes down ?
Net Founder has multiple servers that are deployed geographically in different zones. You would have multiple MX entries that would ensure your mails are delivered 100%.
Q. What virus scanners do you use ?
We use multiple scanners. These scanners have been tried and tested are capable of detecting all viruses.
Q. Can I switch back if I am not satisfied ?
You can simply remove the Spam Dote entries from your host DNS and you can switch back. Spam Dote offers a 15-day trial to all its users and a 30-day money back guarantee.
Get a 15 day trial absolutely free |
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